Update: This material has moved to the michaelsampson.net web site.
Published March 2010
This report analyzes the governance theme of User Adoption Strategies when using SharePoint for collaboration. It is part of the SharePoint Roadmap Governance Themes workbook.
"What’s the number one complaint from people charged with the implementation of new collaboration tools? They do the work, and then no one uses them! The very people whom the new tools are intended to help, empower, enable, and enhance ultimately reject the new tools and don’t use them. Depending on which side of the fence you sit on, that’s either a tremendous shame or a huge opportunity for improvement.
I see it as a huge opportunity. I believe in the power of good collaboration tools to make work life better, and by implication, I want to see the tools being adopted. However, after 15 years as a collaboration strategist—a mix of consulting directly to organizations on collaboration strategy, combined with numerous research reports as an industry analyst—the user adoption challenge is core and fundamental to moving ahead with improved approaches to doing work.
This report on the user adoption strategies being used by current SharePoint customers aims to make a significant contribution to the capability of current and future SharePoint customers to make effective use of SharePoint. The report looks at the strategies being used by current SharePoint customers, but more importantly, analyzes which strategies are most effective for user adoption based on the survey responses."
Table of Contents
The report is 21-pages in length. The report contents includes:
- SharePoint Plus Other Tools
- Size of Organization
- Written User Adoption Strategy
- User Adoption Strategies in Use Today
- Effectiveness of User Adoption Strategies
- User Adoption Strategies: What Worked Well (6 key strategies)
- User Adoption Strategies: Doing Differently (4 key recommendations)
This report is for Governance Teams charged with making effective use of SharePoint for collaboration at their organizations.
The Intranet edition includes a free copy of SharePoint Roadmap for Collaboration.
See Licensing Options.